Policy
Delivery and Pickup Policy
Where you can pick up, how long delivery takes, what it costs and who to call if something is late.
Last reviewed September 2026
Choose pickup or delivery at checkout
Every order is placed against one of our locations. You can collect free of charge from that counter, or ask us to dispatch. Your order confirmation names the location, its phone number and the collection reference.
Pickup
Delivery timelines
Delivery fees
Delivery starts from ₦3,500 within Abuja and is quoted by weight and destination at checkout. Orders above ₦250,000 qualify for free delivery within Abuja and Lagos mainland. Interstate haulage for body panels and heavy parts is quoted on request before dispatch.
Packing and inspection
Parts are packed to survive Nigerian roads: glass and lamps are crated, electrical items are boxed with internal padding, and fluids are double-sealed and labelled upright. Fragile and high-value items are photographed before dispatch and the images are attached to your order record so we can resolve any dispute quickly.
Inspect your delivery before the dispatch rider leaves where possible. Report any damage within 24 hours with photographs and the order ID.
Late or missing deliveries
Call the phone number of the location on your order confirmation, or WhatsApp 08172081986 with your order ID. We track the internal movement of every part on the system, so we can tell you where it is and when it will arrive.